Privacy Policy

Gradient Owl (referred to as "we", "us" or "our") operates as an online school providing AI development courses from Unit 7-3, Icon City, Jalan SS 8/39, 47300 Petaling Jaya, Selangor, Malaysia. We are committed to handling personal data responsibly and transparently.

This policy explains what personal data we collect from people who visit our website or enrol in our courses, how we use it, how long we keep it, and what rights you have in relation to it. It applies to all data collected through our website at gradientn.biz and through our course administration systems.

Questions about this policy can be directed to [email protected].

We use the data we collect for the following purposes:

• Responding to enquiries submitted through our contact form
• Managing course enrolment, access to learning materials and cohort forums
• Delivering written feedback on exercises and managing mentor calls
• Issuing completion records and course-related correspondence
• Processing payments through our payment provider
• Understanding how the website is used so we can improve it (analytics, where consented)
• Sending course-related updates to enrolled learners

We do not sell personal data to third parties. We do not use your data for advertising profiles or share it with advertisers.

Personal data is stored on secured servers with access restricted to staff who require it for course administration. Data in transit between your browser and our systems is encrypted using TLS.

Exercise submissions and project code submitted by learners are accessible only to the relevant course instructor and are not shared with other cohort members or third parties.

In the event of a data breach affecting your personal data, we will notify you and the relevant authorities as required under Malaysian law within the applicable timeframes.

Our website uses essential cookies for basic functionality and optional analytics cookies to understand site usage patterns. You can manage cookie preferences through the consent notice that appears on your first visit. For full details, see our Cookie Policy.

Under the PDPA Malaysia and applicable data protection principles, you have the following rights in relation to your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that inaccurate or incomplete data be corrected.
• Erasure: You may request deletion of your personal data where we no longer have a lawful basis to retain it.
• Withdrawal of consent: Where we process data based on consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.
• Objection: You may object to processing carried out on the basis of legitimate interest.
• Complaint: You may lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your rights have been infringed.

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any third-party site you visit.

We use a third-party payment processor to handle payments securely. We do not store full card details. Our payment provider's own privacy policy governs how they handle your payment data.

Cloud compute environments used in our courses are provided by third-party infrastructure providers. Learner code run in those environments is subject to those providers' terms of service.

We may update this policy from time to time to reflect changes in our practices or legal obligations. Material changes will be communicated to enrolled learners by email and noted on this page with an updated date. Continued use of our website or courses after the effective date of a change constitutes acceptance of the updated policy.